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Claremont Dial-a-Ride

Claremont Dial-a-Ride is a shared ride cab service that offers reliable transportation at a reasonable price. Whether you are visiting, shopping, going to medical appointments, or to and from work, Claremont Dial-a-Ride is available to you. Just call the same day-a cab or minivan will pick you up at the curb typically within 45 minutes of your request. It’s easy. Call 623-0183.

Everyone Can Ride
Claremont Dial-a-Ride is open to everyone - children, youth, adults, and seniors traveling within the Dial-a-Ride service area.  (Children under six must be accompanied by an adult).

 Registration Requirements
Riders must be registered to use Claremont Dial-a-Ride and must provide their name, address, year of birth and phone number to register.  Riders may register in person, by phone or mail.  To register in person, go to the Alexander Hughes Center, 1700 Danbury Rd, Claremont, CA.  The Center is open Mon - Fri, from 10 am to 7 pm.  To register by phone or to request a registration form, call Community Senior Services at (909) 621-9900 from 9 am to 4 pm Mon - Fri.  Those registering by mail should mail the completed form to Community Senior Services, 141 South Spring Street, Claremont, CA 91711.  Riders who complete registration will be mailed an ID card with a unique identification number.
 

Riders under the age of 18 will need a parent or guardian's signature on the registration form giving consent to the City of Claremont and Pomona Valley Transportation Authority to obtain the rider's personal information.

Get About riders previously registered are automatically registered for Claremont Dial-a-Ride.

 Where Can I Go?

Claremont Dial-a-Ride operates within the boundaries of Claremont.  Service is also provided to the medical facilities in the Pomona Valley Medical Center area, the Courthouse and Social Security office in Pomona as well as the Montclair Plaza and Montclair TransCenter.

Hours

Monday - Friday

6:00 a.m. to 7:00 p.m.

Saturday

7:00 a.m. to 6:00 p.m.

General Public riders over age 16 may ride during the hours above.  Seniors, disabled persons and children under age 16 can travel 24 hours per day, 7 days a week.

Call (909) 623-0183

 

Special Service For Groups

Claremont Dial-a-Ride accepts advanced reservations, and regularly scheduled trip requests from groups of 6 or more.  If you would like to schedule transportation for a group of 6 or more, please call at least 72 hours in advance of your desired trip.  For van reservtions, call (909) 596-5964.  (Reservations are subject to vehicle availability).

Fares - One Way
 
New Fares Take* Effect April 14, 2014

Dial-a-Ride
General Public within Claremont...................$2.50
Seniors & Disabled within Claremont.............$1.50
 
Travel Outside Claremont
General Public....................................................$4.00
Seniors & Disabled............................................$2.50*
Includes Montclair Plaza, Montclair Transcenter
& Medical Facilities in the Pomona Valley
Medical Center area

After Regular Service Hours
Seniors, riders with disabilities ...........................$2.50*
riders under age 16.............................................$4.00
 
Additional rider when two riders travel from same
pick up address to the same destination........$1.00
 

Group Van Service per rider .........................$1.00
 
TICKET BOOKS
Senior and Disabled (10 rides)............$15.00
General Public (10 rides).....................$25.00
 
Ticket books may be purchased at City Hall, Riders may use old $1.25 general public tickets and $1.50 Senior and Disabled tickets after April 14, 2014.  However, each within city one way ride requires two of the $1.25 general public tickets.  Riders eligible to use the $1.50 Senior and Disabled tickets, must use two tickets for outside city or after hours one way trip.
 
Get About ticket books of 12 tickets cost $7.50 at City Hall.  Get About tickets are accepted on Claremont Dial-a-Ride; however two of the Get About tickets will be required for a within city one way trip on Claremont Dial-a-Ride and four of the Get About tickets will be required for outside city or after hours one way trip.  The "pink" Get About nutrition tickets will no longer be accepted by Claremont Dial-a-Ride after January 1, 2013
 

 

 

 

Customer Service

If you have questions about the service, or wish to make a suggestion or report a complaint, please call the Pomona Valley Transportation Authority offices at (909) 596-7664.

Problems or Emergencies

If you have a special problem using the service or cannot contact the reservation number (909) 623-0183, call (909) 596-7664 or (909) 596-5964.

 

How to Call-In
  1. Call Claremont Dial-a-Ride (909) 623-0183 or TDD (909) 784-3658) at least one-hour before your desired pick-up time.
  2. Please be ready to provide your phone number and the specific address of both your pick-up and destination.  Generally within 30-45 minutes of your call, you will be picked up at the curb and transported in a comfortable taxicab or minivan.
  3. Please make sure you allow up to 30 - 45 minutes of travel time after your pick up to get to your destination since the Dial-a-Ride vehicle may pick up other passengers en route.

If you are using a wheelchair or other mobility device or you require any special assistance, please inform the operator when you call to arrange for your pick up.

A Few Rules
  • This is a curb-to-curb service.  Drivers do not come to the door.
  • Grocery bags are limited to the number you can carry.
  • Drivers cannot make change, please have the exact fare when boarding the vehicle.
Transit Store
Visit The Transit Store in the Claremont Depot (200 West First Street, Claremont) to learn more about all public transportation services.   For information, please call (800) RIDE INFO.